Account Executive (Client Success)
Account Executive (Client Success)
Singapore
Experience Required:
2 years
Job Type:
Permanent
Responsibilities
The Account Executive assists the department in client servicing to ensure the smooth administration of the tickets inventory as well as optimize potential sales for the inventory owners.
Maintain and enhance the business relationships with assigned clients
Key liaison point for clients on event details and support
Ensure that events details are accurately configured into the ticketing system and promptly disseminated to all sales channels
Assist clients in their ticket inventory management and maximize ticket sales
Resolve any ticketing issues that may occur
Work closely with the marketing and technical departments to support the clients’ requirements and needs in areas of marketing and ticketing system
Assist in data analysis, preparation of monthly sales and management reports
Handle ad hoc projects and any other duties assigned
Diploma / Degree in Business Administration / Tourism & Hospitality / Marketing
Preferably with 2 years of relevant experience in client’s servicing / customer service coordination
Conversant with Microsoft Office
Good interpersonal, communication and organizational skills
Team Player
Ability to communicate and interact with people at all levels and work independently with minimal supervision
Able to work during event timing if the need is required (at night and weekends)