Overall Job Objectives:

• Part of the IT Infrastructure & Service Delivery Team consisting of Service Delivery Engineers (L1) and System/Network Engineers (L2)

• Build and manages SISTIC Corporate Network and Customer Network infrastructure and facilities to ensure availability, recoverability, performance, integrity and supportability through production support and maintenance of existing infrastructure and development and implementation of network, server/platforms, storage, security and infrastructure technologies.

Core Responsibilities:

• Administration and management of network devices

• Experience and extensive knowledge on multiple firewall products

• Implementation of IPSEC and SSL VPN tunnels

• Incident response & investigations for network related issues

• Provide active involvement in meeting related to network change and take ownership until the implementation or solution

• Conduct internal audits to check the compliance of the network devices and taking the necessary actions for the respective items (e.g hardening).

• Implement and administrate network management tools.

• Participate in IT infrastructure projects

• Maintain documentation, diagrams to any changes to the environments and update SOPs

• Support in audit related matters

• Experience on ITIL change / Incident/Problem Management process